Shipping Policy

MA Jewellers – Shipping Policy

At MA Jewellers, we ensure your handcrafted jewellery reaches you safely and on time. Please review our shipping policy below:

1. Order Processing Time

  • All customized orders are processed and handcrafted within 5–10 business days after order confirmation and payment.

  • Ready-made items (if available) are shipped within 2–3 business days.

We always strive to complete orders earlier where possible.

2. Shipping Method & Delivery Time

We deliver across Pakistan via trusted courier services such as TCS, Leopard, and M&P.

  • Standard Delivery Time: 2–5 working days (after dispatch)

  • Remote Areas: May take up to 7 working days

Note: Delivery time may vary during peak seasons, sales, or due to courier delays.

3. Shipping Charges

  • Flat Rate Shipping: PKR 250–300 (nationwide)

  • Free Shipping: On orders above PKR [insert amount, e.g., 5000]

Exact shipping charges will be shown at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via WhatsApp or email so you can follow the delivery status in real-time.

5. Delayed or Lost Orders

While we do our best to ensure timely delivery, we are not responsible for delays caused by courier companies. However, we’ll assist you in tracking or resolving any issues.

If your order is not received within 7 business days after dispatch, please contact us immediately.

6. Delivery Address

Please double-check your delivery address before confirming your order. We are not responsible for parcels lost due to incorrect or incomplete address information.

7. International Shipping

Currently, we do not offer international shipping. We only deliver within Pakistan. Stay tuned—international delivery is coming soon!

Contact Us

For any shipping-related questions or concerns:

📧 Email: infoo.majewellers@gmail.com
📞 WhatsApp: 0312-6377973